PRIORITY #3: BUSINESS IMPROVEMENT |
| Improve
the Health District’s business practices
in order to recruit and retain competent public
health employees, to increase access to technologies
that will improve efficiency, to improve training
programs, to improve internal and external communications,
to be prepared for public health disasters/emergencies,
and to comply with legal responsibilities.
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|
| GOAL
I |
Improve
the Health District’s system of recruiting and retaining
competent public health employees. |
| Activities: |
- Improve the public and employee perception of the
Health District (See Priority
2, Goal II).
- Review annually, if not more, the salaries and
benefits of different types of employees, and seek
opportunities to make compensation competitive with
similar organizations.
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| GOAL
II
|
Improve job-related training
programs for Health District employees. |
| Activities: |
- Develop a system to identify and coordinate training
opportunities for staff focused on job functions,
and aligned with the Health Plan priorities and goals
- Develop a plan to assure that all employees receive
training in the use of job-related technology. (See
Goal III below).
- Seek opportunities to use technology such as the
intranet for basic Health District orientation training.
(See Goal III, below).
- Develop a system to track employee trainings to
be used as a part of the performance evaluation process.
|
| GOAL
III |
Increase employee access to technologies
that will improve job-related responsibilities as well
as internal & external communications.
(See
Priority 6, Goal V). |
| Activities: |
- Upgrade the telephone system in order to improve
call capacity for both external and internal communications,
and to improve the ability of the Health District
to communicate with the public and employees in disaster/emergency
situations. (See Goal V).
- Ensure that every Health District employee has
access to e-mail, the intranet, and the internet for
job-related communications. (See
Goal II).
- Explore the use of technology to enhance the exchange
of medical information in the 4C’s clinic referral
process and patient care.
- Implement an electronic medical record system in
accordance with specifications developed by the Clinic
Leadership Team.
- Implement a pharmacy inventory system, in accordance
with specifications developed by the Clinic Leadership
Team.
(See Priority 4,
Goal IX).
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| GOAL
IV
|
Clarify, strengthen,
and standardize district management practices.
|
| Activities: |
- Define the responsibilities of all Health District
managers.
- Develop a monthly report of program activities
to be submitted to the executive office by program
and departmental managers.
- Develop program operational standards to assure
consistency in all program operations.
- Identify and develop a management system for all
contracts in the Health District.
- Develop the capability of fiscal monitoring at
a program level for managers access.
|
| GOAL V |
Improve the Health District’s
preparedness and capacity to respond to public health
disasters and emergencies. |
| Objective:
Fulfill CDC objectives in the bioterrorism grant,
including a fully efficient and operational Health Alert
Network (HAN) to communicate with county partners. |
| Activities: |
- Develop and annually review a comprehensive communications
policy for internal and external communication in
routine and disaster situations. (See
Goal III).
- Establish business improvements to improve public
health preparedness for disasters and emergencies.
|
| GOAL VI |
Improve Health District’s
compliance with legal responsibilities. |
| Activities: |
- Develop a white paper to outline all the legal responsibilities
of the Health District to include public health laws,
rules, regulations and contracts.
- Provide support to the two Boards of Health in
fulfilling all their responsibilities as outlined
in the current bylaws.
- Maintain accountability to the two Boards of Health
in assisting them in fulfilling all their responsibilities
as outlined in the current bylaws.
- Identify and develop a management system for all
contracts in the Health District.
- Train managers and employees on legal and contracted
responsibilities.
- Annually review program contracts and establish
a tracking system to document improvements made in
response to state and federal review recommendations.
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